PLANNING YOUR VISIT
As part of the metropolitan Melbourne restrictions, you can only travel up to 25km from your home to shop for necessary goods and services. Please keep this in mind if you are planning on visiting Eastland for your essential needs. For more information on the Victorian restrictions, we encourage you to visit the DHHS Victoria website.
If you’re planning on visiting Eastland, it’s important to plan your trip in advance to help keep our community safe. Here are some things to think about when planning your visit:
- Avoid visiting the Centre at peak times
- Check store trading hours and individual conditions of entry in advance
- Pre-book health and other appointments
- Wear a face mask
- Most importantly, if you are feeling unwell or are awaiting test results, stay at home.
Restrictions have impacted all our retailers in different ways. Before arriving, please review the list of open retailers here.
WEARING A FACE MASK WHILE VISITING
In line with new mandates from the Victorian Government, you must wear a face mask at all times when visiting our Centre, unless:
- You are under 12
- You have a medical condition that prohibits the wearing of a face mask
- It’s not practical
- For professional reasons.
To help keep our entire community safe, please be sure to bring an appropriate fitted face mask with you the next time you visit us.
We have implemented a number of measures that assist us and our community in adhering to this directive, including:
- All centre staff and contractors will be required to wear masks while at work, unless they have a valid reason not to.
- Signage that clearly reminds our community they must adhere to the government mandate and not enter the Centre without a face mask unless they are exempt.
- Close work with local police in monitoring our community’s adherence to this new directive, generally reminding our community of this new directive and asking those that aren’t wearing face masks, without a valid reason, to leave the centre.
PLEASE WASH AND SANITISE YOUR HANDS
We are committed to maintaining exemplary hygiene measures at Eastland. For your convenience, we have provided easy access to hand sanitisation stations throughout the Centre.
We ask that upon arrival to please sanitise your hands – even if you have only recently done so – and continue to do so regularly whilst in centre.
We also ask that you continue to adhere to the 20 second advice when washing your hands before eating, after coughing, sneezing or blowing your nose, or after using bathroom amenities
PLEASE KEEP YOUR DISTANCE
Practice social distancing while visiting us in-Centre. We ask that you please take care to maintain an appropriate distance from those that are not in your immediate party. Read more
A minimum of 1.5m distance between persons should always be maintained. We have implemented signage in certain areas throughout the Centre to assist and guide you when you are required to queue.
All retailers will have on display at their entry or in their shop window, the maximum quantity of people allowed in store at any given time. We ask for your own safety, as well as the safety of other shoppers and our staff that you acknowledge and respect this number. This may mean that you may need to queue at an appropriate social distance before entering your favourite store.
PLEASE USE PROPER COUGHING ETTIQUETTE
If you are not feeling well, it is recommended for your own health, as well as the health of our community – that you stay home.
In the event that you are well and still find yourself needing to cough or sneeze when you visit, please use the inside of your elbow, handkerchief or tissue.
If using a tissue, please ensure it is disposed of appropriately and as soon as possible.
PLEASE REMEMBER TO BE KIND
We are all experiencing and coping with significant changes following the outbreak of COVID 19. For some of our stores, this may have resulted in restricted access to stock, limited trading hours or reduced services.
We are all trying our best to return to business as usual in these trying times. Please be mindful while in centre to be courteous and kind to centre staff and other guests.
If you would like further information about what you can do to help stop the spread, please visit:
https://www.dhhs.vic.gov.au/coronavirus
